bikini,

Mobella Swim - @MOBELLASWIM REVIEW

9:55 AM mssoellegant 5 Comments


If you are a curvy woman like me you know how hard it can be to find a nice swimsuit to accentuate those curves. Likewise if you are a small breasted woman like me it just makes it twice as hard to pick out the right swimsuit. I have tried swimsuits from Victoria's Secret, Hollister, Arie, American Eagle, Walmart, Target, and a whole bunch of stores in between.

Then there came Mobella Swim! I about died after seeing these gorgeous exclusive well designed bikinis! I just knew right then and there that I had to own a FEW! I scoured through the website & instagram to find the perfect design and size for me! On October 8th 2017 I ended up ordering 2 to start out with, the Aztec Off The Shoulder Mesh Knickers 2 Piece for £60.00 and the Rouge Thong 2 Piece for £32.00. Plus shipping cost of £13.99 that brought my total to £105.99 which is roughly $150.



I pulled out my gold card and punched in those numbers as quickly as I possibly could! My transaction went through and I received an email stating mobella had received my order!

That is where the excitement ended. Of course I was ready to have my bikinis in hand the same day, but Mobella does make you aware if takes around 4 weeks for your items to be made as they do not stock product. There is also a disclaimer that during the summer months it could take longer due to high volume of orders. Mobella Swim is a UK based brand and business which I do have experience with ordering and shipping from the UK so I knew shipping may take a week or up to two. I figured 6 weeks would be ample time to receive my order.

6 weeks went by and I still had not received a shipping notification on my order. I emailed and a week later I still hadn't heard anything regarding the inquiry on my order. I wrote the instagram page, I emailed again, and again, and again.

It has now been 10 weeks since I placed my order with no sign of communication from Mobella Swim. I tried to email to cancel my order as instructed on their website. Of course no reply. Finally I opened a dispute through my paypal after 10 weeks of not receiving any shipping notification or updates on my order. I am still waiting on Mobella to reply to my paypal dispute, but judging from their lack of communication I doubt they will, which means paypal will step in and refund my money.

BUYER BEWARE! I will never recommend Mobella Swim to any consumer due to the fraudulent nature of their business practice. Sorry to say Mobella lost a quality customer, I will never shop Mobella Swim ever again.

If you have ordered from Mobella Swim, please comment and let me know about your experience!

EDIT: Below is my purchase order & PP case for validity.





Until next time. - D💋

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5 comments:

  1. Hey,

    I have literally had the exact same situation happen to me, I bought a £50 bikini from MobellaSwim (which is way over what I would normally spend on a bikini). I waited 4 weeks for it to be made as it states on there website however, 6 weeks has now passed and still no bikini. I have emailed them 3 times, no answer of course and they have taken down the comments section on Instagram, so I cant even leave a comment on there posts and of course it states they do not answer DM's.

    I have also opened a dispute on PayPal hoping they can refund me as this is disgusting behavior for a company. Never shopping there again!

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    Replies
    1. Wow I cannot believe this is still happening! I am so sorry, spread the word so the ladies know not to waste their money!

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  2. Aw man, I placed an order with them on Feb 3, 2018 and I still haven't received a my bikini set or refund. I have sent them so many email requests for a tracking number, an update on my order, and even a refund after I realized all their comments are turned off on Instagram! I was surprised when I commented on their IG story and they replied one day - - we are the new owners of Mobellaswim and will send you a refund...that was a month ago. Had I known these people were frauds, I would have just ordered a knockoff from one of any dozen companies out there and saved my $100CAD. I'm so mad. I paid directly on their site with my cc, would PayPal still investigate you think?

    ReplyDelete
    Replies
    1. I am so sorry to hear this! For some reason I wasn't notified of your comment so I know this comes way late and you may not see it since you posted anon, but I always recommend to buy ANYTHING off the internet through paypal. There have been plenty of times my bank wont dispute the transaction because I approved it. Paypal is the only way to protect your money with their money back guarantee and dispute resolution process.

      Delete
  3. I should of looked at the reviews prior to me placing my order. I have literally been doing the same thing.

    ReplyDelete